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Terms & Conditions

How to make a booking

After you agree with our offer (hotel booking, sightseeing, flight booking, package tour ), what you have to do next is sending us a copied of your passport in good condition. And your passport must be valid for 6 months at least before arrival. Then, send us your international flight schedule. After we have these info, we will make the reservation for you right away.

It probably takes time 24-72 hrs to get the booking confirmation. And no deposit required after the booking is confirmed only if the booking has been made more than 60 days before arrival. And there is no extra surcharge for 1st time amendment.

About tour price

- Basically, our tour price is quoted in THB as priority and USD as secondary.

Term of payment & Cancellation policy: High season (1st Oct to 30th Apr)

- Full payment required 30 days prior arrival

- 50% of total amount required 45 days prior arrival

- No deposit required when reservation is made (*except urgent case or less than 29 days prior arrival)

- For any cancellation more than 30 days prior arrival, no charge

- For any cancellation between 21-29 days prior arrival, charge 20% of full amount

- For any cancellation between 15-20 days prior arrival, charge 50% of full amount

- For any cancellation between 08-14 days prior arrival, charge 80% of full amount

- For any cancellation less than 8 days prior arrival, charge at full amount (no show)

Term of payment & Cancellation policy: Low season (1st May to 30th Sep)

- Full payment required 21 days prior arrival

- 50% of total amount required 30 days prior arrival

- No deposit required when reservation is made (*except urgent case or less than 29 days prior arrival)

- For any cancellation more than 21 days prior arrival, no charge

- For any cancellation between 15-20 days prior arrival, charge 20% of full amount

- For any cancellation between 11-14 days prior arrival, charge 50% of full amount

- For any cancellation between 08-10 days prior arrival, charge 80% of full amount

- For any cancellation less than 8 days prior arrival, charge at full amount (no show)

Refund

- After commencement of Travel, no refund in full or in part will be given for services includes in the program which are not utilized.

Responsibility:

- Journey Delight Tour & Travel acts only as agent for the person in regard to travel by providing accommodation, transport or other services, and assumes no liability or responsibility for injury, accidents, loss, damages to person or property, delays, transport failure, strikes, war, additional expenses of inconvenience caused directly or indirectly by any service provider or by severe weather, acts of God, and other factors beyond our control.

How to make a payment:

- We do accept only TT / wire transfer by bank

Bank name  Kasikorn Bank PCL 
Account name  Journey Delight Tour & Travel Limited Partnership 
Account no.  3-912-78288-2 
Swift code  KASITHBK 

After pay, please kindly send us the bank slip / payment confirmation to accounting@journeydelighttour.com or sann@journeydelighttour.com or send fax to +66 (0) 32 742 373